Peel House Medical Practice

01254 282282

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Introduction In accordance with the General Data Protection Regulation, patients (data subjects) have the right to access their data and any supplementary information held by Peel House Medical Practice; this ... [continue] Access to medical records

Cervical screening information

We are now able to offer routine smear tests again.  If you have received an invitation please contact the Practice to book an appointment. What is cervical screening? Cervical screening, ... [continue] Cervical screening information

Compliments and complaints

Compliments We welcome positive feedback, so if any aspect of your service use has been particularly good, please let us know so that we can build on your experience for ... [continue] Compliments and complaints

Coronavirus (COVID-19) Information

UPDATED FRIDAY 15TH JANUARY 2021 COVID Vaccination queries Click here to read the leaflet – why do I have to wait for my COVID vaccine? COVID Vaccination update from Craig ... [continue] Coronavirus (COVID-19) Information

Disabled access

There is good access disabled patients to all of our consultation rooms and the main surgery has lifts and wide doors to allow for wheelchair access, wheelchairs are also available in the building.  ... [continue] Disabled access

Hearing Aid Information

Have you lost your Hearing Aid? If you have lost your Hearing Aid you can arrange for a replacement by contacting the original Provider on the numbers below – you ... [continue] Hearing Aid Information

How to register

We have an open list and generally welcome requests for registration from patients living in or moving to the practice area. Occasionally we may have to restrict the numbers registering ... [continue] How to register

Information for teenagers and young people

Click here for our information leaflet Information for Teenagers and Young People

Named Accountable GP

All our patients are allocated a named accountable GP who is responsible for their overall care at the Practice. This makes no different to the day-to-day running of the surgery ... [continue] Named Accountable GP

Newsletters

Newsletter 28 – Winter 2019 Newsletter 27 – Autumn 2019 Newsletter 26 – Autumn 2018 Newsletter 25 – Summer 2018 Newsletter 24 – Winter 2017 Newsletter 23 – Autumn 2017 ... [continue] Newsletters

Online Access

Online Access – A guide for patients Online Access offers the ability to order repeat prescriptions, book available appointments and change your contact details from your phone, tablet or computer. ... [continue] Online Access

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Patient Transport

Make a booking You can ask to use the Patient Transport Service (PTS) if you have a medical or clinical condition which may stop you getting to your appointment by ... [continue] Patient Transport

Practice boundary

Please contact the surgery for further information on the catchment area covered by the practice.

Safeguarding

Please click here to see our safeguarding information leaflet. Some resources that you may find useful National Domestic Violence Helpline: 0808 2000 247 and website NSPCC helpline: 0808 800 5000 ... [continue] Safeguarding

Updating your details

If you change address or telephone number please let our receptionists know by calling or writing to us.  Alternatively you can print off the form below or log in to your online access account ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Website links and information leaflets

Patient information leaflets Guide on how to take a useful photo to help a clinician diagnose your condition Ramadan 2020 Guidance COVID-19 – Advice to parents when child unwell or ... [continue] Website links and information leaflets

Accessibility

It is really important to us that as many people as possible can access the information on this website. Rather than create a different accessible version of this website we ... [continue] Accessibility