Our vision for Peel House is to help people live healthier lives.
Our mission statement is: Working together: for our patients, with our patients, for Peel House.
We have identified core values that underpin how we work and we strive to :
Be fair and transparent
Be an effective organisation
Improve through learning
Show respect for all
Help each other
Be the best quality in what we do
Enable appropriate self-care
Position ourselves for future opportunities
Our aims and objectives are:
- To provide high quality, safe and equitable Primary Health Care for our patients.
- To improve access for our patients to Primary Health Care services, working as part of a cohesive Primary Health Care Team with our patients, their families and carers and the wider local health community.
- To show care and respect in all our dealings with our colleagues, patients, their families and carers and to expect the same in return.
- To be a learning organisation where staff are appropriately trained and supported to deliver high quality care to patients, and given the opportunities to develop to their full potential.
- To embrace innovation where it is likely to enhance patient care or experience, or improve our service.
- To fully engage with feedback from our patients about our services or their experiences through an active Patient Participation Group, patient surveys and national monitoring reports and to continue to make improvements.
- To continuously learn from our experiences as a team to allow growth and development for all members and to consistently improve in delivering a safe, evidence-based service.
- To contribute to the training of the next generation of Primary Health Care workers by supporting educational placements at all stages of their training.
- To improve education for patients, empowering them to be able to effectively manage their own health with appropriate and accessible support.
- To provide a safe, stable and friendly environment for staff to thrive in.
- To protect and enhance high quality Primary Care where we work together, providing stability and reliability in a rapidly changing political environment and to continue to grow.